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Shipping Policy

You will receive your order anywhere from 7-10 business days from the date that it is shipped out not the date the order is placed.

After your payment is authorized and verified, it can still take up to two business days to process your order in our warehouse.

Business days do not include weekends or holidays. Orders placed on Friday after 12PM EST or over the weekend will begin processing on the following Monday.

Free shipping is available for orders over $9.99 with delivery addresses within the US and territories.
Shipping cost for the International package is $6.99 and does not include taxes.

Please note that a USPS tracking number will be sent to you via email once your order has shipped. Once an order is shipped we are unable to cancel the order or redirect the package to a different address and is the customer’s responsibility to coordinate with USPS.

International Orders:

For a full list of countries we ship to, please see below.

Australia
Austria
Belgium
Brazil
Canada
Denmark
Finland
France
Germany
Greece
Hong Kong
Hungary
Ireland
Italy
Japan
Luxembourg
Malaysia
Mexico
Netherlands
New Zealand
Norway
Poland
Portugal
Russia
Saudi Arabia
Singapore
South Korea
Spain
Sweden
Switzerland
Ukraine
United Kingdom

 

 

CONTACT US
please contact us by e‑mail at info@noviena.com